With Wildfire Defense Services, we can help protect your family, home and property with proven wildfire management techniques that have saved our policyholders millions in property damage at no additional charge.

Chubb has partnered with Wildfire Defense Systems, Inc. (WDS), a leading wildfire management organization, to bring you valuable protection before, during, and after a wildfire. WDS is comprised of fire professionals with over 35 years of experience.

In select areas, Chubb can help protect you from wildfire, including:

  • Before wildfire season
    (Year-round service)

    Onsite wildfire hazard assessment to recommend ways to protect your home in the event of a wildfire (available upon request).

  • As a wildfire approaches

    Working with you to proactively defend your home. Deploying certified fire professionals to your home if a wildfire is threatening your area.
  • After the threat has passed

    Return combustible material and other items that may have been temporarily relocated, as well as removing any fire-blocking gel that may have been applied to the home. During this time, WDS would be available to answer any questions you may have around our response.  And, of course, we can help you process a claim if your home sustained any damage.

Chubb Wildfire Brochure
Wildfire Defense Services Brochure
Stay a step ahead of danger. Help protect your home from wildfire.

Chubb Wildfire Defense Services Enrollment

Chubb Wildfire Defense Services is offered at no additional charge to eligible homeowners insurance policyholders — but you must enroll to take advantage of this important service.  There are three convenient ways you can enroll:

Chubb Personal Risk Services
Attention: Wildfire Defense Services
P.O. Box 1600
202 Hall’s Mill Road
Whitehouse Station, NJ 08889

Please contact us using any of the following methods if you are a client and have questions regarding our Wildfire Defense Service:

Chubb Customer Care Team
Phone: (866) 324-8222 (Option 2)
Email: customercenter@chubb.com
Hours of Operation1: 8 a.m. to 8 p.m. ET Monday-Friday, and 10 a.m. to 3 p.m. Saturdays

1 During large-scale natural catastrophe events we may provide extended hours for weekends and holidays.

For after-hours inquiries, please email: wildfiredefenseenrollment@chubb.com

Related Resources

Quote Hero Gerry G
Chubb has been nothing but first class from day one.
Gerry G., Ventura, CA

"I Didn’t Want My Memories to Burn"

One summer, wildfires threatened to destroy the Pulliam’s home, which has been in the family for almost 80 years. Before Clay Pulliam even knew about it, Chubb sent private firefighters to protect his home. “Some people told me I was lucky,” he said, "Yet luck doesn’t go out in the woods for five days to battle a wildfire. But Chubb did."

Duration: 0:54

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From high-rise condos to historic buildings, we’ve got your home covered.
With our broad coverage and unparalleled service, you can trust Chubb to help protect your valuables.

Disclaimer: Chubb Wildfire Defense Services is not available in all jurisdictions and is not available to condominium, cooperative, townhouse or renter policyholders and policyholders covered by California Fair Plan Extension policies. Chubb Wildfire Defense Services is also not available to Differences in Conditions (DIC) Platinum Portfolio policyholders. Chubb and its representatives will use their best efforts to provide these services. There may be instances when Chubb will not be able to provide these services. There is no guarantee that these services will prevent damage. Actual coverage is subject to the language of the policies as issued.

Wildfire Defense Services are triggered only when a wildfire is within three miles of a residence, when a civil authority initiates an evacuation order as a result of an approaching wildfire, or when Chubb deems it appropriate to deploy the service because of an encroaching wildfire. 

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Tips & Resources

We help you stay ahead and informed with these helpful tips and tricks

What to Do When a Wildfire Approaches
If you have time to take action and the fires are far enough away that they are not threatening your safety, here are some things you can d
3 Ways Wildfire Defense Services Can Help Protect Your Home
If you live in an area that is prone to wildfires, you may want to consider going an extra step to protect your home and property from fire