Welcome Fireman’s Fund Clients

How Will the Transition Benefit Me?

The Strength of Chubb

Here are some of the benefits you can expect to experience as you transition to the Platinum Portfolio program:

Exceptional coverage in an easy-to-manage package policy: The Platinum Portfolio offers a portfolio of insurance policies – homeowners, auto, watercraft, valuable collections, and umbrella liability – that can often be combined together in one package policy with one bill.

Superb claims and loss prevention service: With our larger, combined team, we are delivering an even higher level of service by providing better geographic coverage around the country and more specialized services, including many innovative safety programs.

The confidence of financial strength: You will be able to depend on the claims-paying ability and financial strength of Chubb – the world’s fifth largest multiline property and casualty insurance company, with assets of $150 billion. Its core operating insurance companies that issue policies for Chubb Personal Risk Services clients are rated “AA” for financial strength by Standard & Poor’s and “A++” by A.M. Best.

Easy bill payment and self-service options: You can pay your bill anytime and from anywhere via our 800-number or our secure website. You can pay on a one-time or automatically recurring basis. In addition to paying by check, you can use any major credit card or, to avoid installment fees, by electronic funds transfer (EFT). Paperless billing and billing alerts are available. By registering for secure online access, you can also view and print certain policy documents, including auto insurance identification cards, check the status of claims, and more.

International capabilities: If you own assets abroad, you may be able to benefit from our international capabilities. In 2014, we launched the ability for U.S. clients to insure their assets abroad in seven countries in Europe. In 2015, we have also added Canada. We plan to continue leveraging the global strength of Chubb, which has operations in 54 countries and a network that spans 200 countries.