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Randy B.

When Randy and his wife experienced a house fire right before Thanksgiving, they were thankful to have Chubb on their side.

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The level of service is the same, no matter what you insure with Chubb

Just days before Thanksgiving, Randy and his wife were preparing to host their children and grandchildren for the holiday when an electrical fire broke out in their home. Thankfully, they escaped uninjured with their dog Cooper. Randy’s agent, Aryn Linenger, contacted Chubb immediately, and within hours payment was authorized so Randy and his wife could find another place to stay.

During the construction process to rebuild their home, Chubb couldn’t have made the process easier. With the nearest suitable accommodations over 2 hours away, Chubb helped build temporary living arrangements on their property so Randy and his family could stay close to home during repairs.

What mattered most to Randy was his family’s happiness, and Chubb put Randy and his family’s needs first. And even though it was a major claim, Randy never once had any problems with Chubb. Instead, Chubb was there each step of the way.

  • Related Product

    Home

  • Location

    Fleetwood, NC

  • Claim incident

    November, 2016

  • Chubb client since

    1992

  • Annual cost of property loss due to fires

    $10 billion per year in the US

  • Insurance agent

    Burns & Wilcox
    800 Arendell Street Suite 200
    Morehead, NC 28557

Chubb is the real deal. They’re very customer service-oriented. They deal with you on a personal level.

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