Claims

Your ACE Business Policy: Reporting a Claim

At Chubb, we offer the flexibility of choosing from several types of business insurance policies, but our approach to treating clients with integrity during a loss is unwavering. Regardless of the type of claim you file, you can rest assured that our team will work with you through the claim experience with promptness, technical expertise and empathy we strive to deliver on each and every claim.

Report Your Claim

Phone: 800-433-0385 (Business Hours) for all lines except those listed below:
800-523-9254 (After Hours)
844-539-3801 (Small Commercial – All claims EXCEPT Workers Compensation)
800-433-0385 (Small Commercial Workers Compensation)

Email: chubbclaimsfirstnotice@chubb.com, for all lines except those listed below.

Online: First Notice of Loss Form
(Please be advised that this form may not be used for Financial Lines claims.)

Fax: 877-395-0131 (Toll Free)
302-476-7254 (Local)

Mail:
Chubb North America Claims
PO Box 5122
Scranton, PA 18505-0554

Still have a question?

If you have additional questions, click here to go to our Contact Chubb page.