Claims

We hope you never need to file a claim with us. But if you do, our priority is getting your operation back up and running as quick as possible by settling your claim quickly and fairly 

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"At Chubb, we treasure our claims handling reputation and are absolutely committed to our clients and their claim experience. Our claims team is comprised of knowledgeable, empathetic and technical professionals with the expertise to match our clients’ needs."

William Hazleton

Head of Chubb North America Claims

Meet our professionals

We have over 2,400 claims specialists throughout North America dedicated to getting your business back up and running. Meet a few of our claims specialists.

We're here to help.

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Claim business consultants

Qualifying businesses may be assigned a claim business consultant to serve as a dedicated point of contact.

  • Onboard new clients
  • Build custom service plans
  • Coordinate claims handling for complex accounts
  • Regular engagement throughout the policy period
  • Ensure prompt and fair claim resolution

Our reputation

See what clients, risk managers, agents, and brokers are saying about Chubb claims.

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Property

#1 ranking by Brokers
#2 by Risk Managers

Purchasing insights

Management/ Professional Liability

#1 ranking by Brokers
#1 by Risk Managers

Breach cost calculator

Primary Casualty (Auto, GL, WC)

#2 ranking by Brokers
#1 by Risk Managers

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Cyber

#1 ranking by Brokers
#3 by Risk Managers

Claims testimonials

Hear what clients like you have to say about their Chubb claim experience.

The Vermeer story

A manufacturing company in the heartland, making a progressive impact around the world, overcomes the most severe tornado to hit Iowa in three years with Chubb’s help.

Real clients. Real stories.

Claims capabilities

Dig in to learn more about additional, industry-leading claims capabilities that set our claims services apart.

Explore services

Throughout the life of your claim, we offer several value-added loss mitigation resources.

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Find an agent or broker

Connect with and agent or broker for a custom quote.Click here for a broker in Canada.