Client relationship management: Easier for you
Companies and risk managers today face an increasingly complex array of risks. But for organizations that span geographies, those risks are interconnected and magnified. Our goal is to make managing your insurance program as easy as possible, and we structured the division that way. Our global, multidisciplinary network is dedicated to providing you, your team and your broker with comprehensive support in all areas of your program, at all times. It’s a complete approach that spans borders, lines of business and service areas seamlessly. Our Global Client Executive program helps tie together and support our overall customer relationship management. There’s nothing easy about managing a global insurance program. We just make it easier for you.
Claims relationship management: Coordinated, real time and responsive
Much of what you’ll find in Chubb Major Accounts stems from our ongoing dialogue with clients and their brokers. That’s especially true when it comes to claims. Our claims relationship management for multinational companies is coordinated by senior claims executives at home and abroad. It’s staffed by seasoned claims professionals locally, and supported by consistent protocols and processes globally. Our Claims Business Consultants provide the next level of expertise to help manage your accounts and drive consistency in your program. We put the dialogue on claims where it should be – at the heart of the client relationship, throughout the lifecycle of the insurance contract. And when a claim occurs – wherever it occurs – we’ll manage it consistently and accurately, and we’ll resolve it efficiently.
Global service: Published standards, transparency and accountability
Our Global Services team ensures timely and consistent administration of your program. With leading-edge technology and our expansive network, we manage globally and execute locally. We adhere to demanding performance and delivery standards, so your Chubb experience will always be superior – and consistent – in terms of quality, accuracy and efficiency. Learn More.
Worldview: Technology that transforms Multinational Risk Management
Worldview, our unique and award-winning Web-based platform, puts the status of your entire insurance program at your team’s fingertips – in real time. View program and claims updates, get copies of local policies and certificates, and even access the proprietary research tools our underwriters, account managers, claims teams and legal staff use every day. That’s just a small sample of what Worldview can do. Configure Worldview to get you what you want, when you want it – from e-mail alerts when something happens to a range of custom reports. In short, it’s the most powerful, effective and transparent tool of its kind in the industry, and it’s available exclusively to Chubb clients and their brokers.