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Policyholder Services

With Chubb you are never alone. Where others see obstacles, we see opportunities to help you ease your financial burden due to unexpected illness and injury.  Dedicated service teams have in-depth experience and assist you with questions about your coverage and updates to your account information.

  • All U.S. residents except New York State residents, please call: 866-445-8874
  • New York State residents, please call: 866-619-2557. 

Claims Services

Our claims professionals are at your service when you need us the most. We strive to pay claims quickly and accurately. We have a claims concierge service which allows many claims to be easily filed via phone. Claims can also be submitted through a self-serve online system. Or if you prefer, claim forms can be downloaded or sent to you so that you can submit your claim through the mail.

Forms and Documents

Should you need to change the ownership of your policy or change beneficiaries listed on your policy, the forms below will help you get the process started. Simply fill out the appropriate form below and return it to us -- we'll take it from there.

Our Products

Chubb offers a wide range of policies for various needs and situations. Take a look at what we offer and you'll see how they can benefit you.