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They include:

Our new streamlined approach and sophisticated technology platform for IDM

Specialized industry practice groups including Transportation

QPR, a comprehensive view of client program health

Quarterly Program Review (QPR)

ESIS' QPR process supplements traditional reporting with ongoing conversations that examine processes and trends, identify improvement opportunities, and help implement loss cost reduction initiatives.

Client benefits include:
  • Analysis of the past five quarters of data provides context and identifies trends

  • Evaluation of process and outcomes supports continual program improvement

  • Earlier identification of trends drives effective risk management strategies

  • Proactive approach to developing solutions reduces our clients’ total cost of risk


ESIS' partnership leaders utilize their experience and an understanding of our clients' programs as well as their short- and long-term business goals to create customized QPRs. We focus these collaborative discussions on identifying and implementing actionable and impactful solutions. Once implemented, these solutions are measured and evaluated in subsequent QPRs to drive continual improvement and a thorough understanding of our clients’ evolving risk management needs.

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Learn how our IDM methodologies improve durations, productivity and costs

ESIS Spherical - Total Absence Management Solution

At ESIS, we understand that it doesn’t matter whether an employee absence is due to occupational or non-occupational injuries. You need to get them appropriate care and help them return to work as quickly as possible. ESIS’ approach to absence management helps our clients promote a positive and productive work environment, and ensures the best care and service is provided for their employees. Our total absence management model provides a single-source solution that helps streamline processes, create efficiencies, and mitigate costs driven by absence and loss of productivity. We offer two fully customizable solutions:

  • Fully integrated workers compensation and leave & disability, OR
  • Stand-alone leave & disability
ESIS’ absence management solution is based on four key pillars:

Single-source solution

Limits the number of vendors to reduce costs, redundancies, data errors, duration, and levels of complexity, in order to achieve and efficiently align corporate objectives. Provides for a more personalized and efficient claim intake – including employees’ ability to report, check, and update leave of absence as needed – available 24 hours a day, 7 days a week via telephonic, web, and mobile device options

Effective case management

We offer a consistent, simplified case management process both across occupational and non-occupational programs. We eliminate the duplication of medical information with the use of universal medical authorizations. Our technology solution utilizes ODG and customizable predictive models to properly identify total projected absence and ensures the medical certification process falls within medical guidelines.

Our goal is to get employees back to work safely as soon as they are healthy and able to work or help them stay at work with appropriate accommodations to minimize employee down time and lost productivity.

Integrated data & technology

Our technology is state of the art and jurisdictionally compliant. We offer a comprehensive view of total absence through true integration points that minimize communication requirements. Our technology can be customized to include automated prompts and data transmission which provides for a seamless transition from one case to another. Bringing all your absence data into one source provides for better analysis of absence data and ability to solution root cause of absence.

Return-to-work/stay-at-work strategies

We leverage our expertise in RTW and SAW strategies that focus on getting employees back to work as soon as medically possible. We help our clients minimize overall absence and absence durations, while improving productivity to , reduce direct and indirect costs and improve the employee experience.

Advocacy Program - ESIS CareSM

As part of the ESIS Care solution, our advocacy program, employers and employees have access to a dedicated network of intake, clinical, and claim representatives, alongside specialists known as Care Champions. These individuals are responsible for helping to support both parties throughout the claim while reinforcing the trust relationship between employers and employees. The result is faster return-to-work, decreased claim durations, reduced litigation, and lower costs.

  • Intake Care Champion — Enhances our approach by establishing a positive tone and appropriate next steps with injured workers, effective day one of intake
  • Claims Care Champion — Provides injured employees with end-to-end guidance throughout the often complex workers compensation claims process
  • Clinical Care Champions — Work closely with employees, treating providers, and employers to help ensure appropriate coordination of care and that employees understand and are engaged in their treatment and recovery plan
  • Client Care Champions — Help maximize understanding and satisfaction for employees, as well as helping to maximize cost savings and minimize claim duration

ESIS Care is the next level in custom care for our clients and your injured employees. It is designed to place employees at the center of the claim process, fostering more confidence during a workers compensation claim and help establish a transparent relationship with their employer. As your advocate and consultative partner, ESIS is prepared to answer questions, simplify complexities throughout the claim process, and ensure superior medical care is provided to injured employees.

Industry Practice Groups

ESIS’ specialized industry practices provide customized claims and risk management solutions for specific industries. Access to industry experts and customized product and risk management solutions result in an unparalleled risk management platform that drives superior results.

Our talented team of professionals has the knowledge and desire to collaborate with you. Our partnership leaders go beyond traditional client service managers and are consultative partners with the goal of improving your overall risk management outcomes.


ESIS’ healthcare industry practice professionals assess, develop, implement, and monitor tailor-made risk management plans with the goal of minimizing your exposure regarding finance, safety, and patient care.

Services and solutions include:

  • Claims management
  • Litigation management
  • Medical investigations
  • National Practitioner Data Bank (NPDB) reporting
  • State reporting

Our talented team of professionals has the knowledge and desire to collaborate with you. ESIS’ partnership leaders go beyond traditional client service management to serve as consultative partners with the goal of improving your overall risk management outcomes.

Real Estate and Hospitality

ESIS’ experience within the real estate and hospitality industry comes with a track record of success, strong industry relationships, and valuable tactical and strategic support. Our team of dedicated experts has extensive industry-specific and jurisdictional knowledge to ensure your claims are handled efficiently.

We provide real estate owners, property managers, and hospitality clients with the deep industry knowledge and expertise needed to properly manage complex claims.

Our talented team of professionals has the knowledge and desire to collaborate with you. ESIS’ partnership leaders go beyond traditional client service management to serve as consultative partners with the goal of improving your overall risk management outcomes.


ESIS’ transportation industry practice offers a full range of specialized claims and risk management service solutions. These solutions address the needs of many types of companies with transportation exposure as a component of their program. Our expertise includes:

Specialized Teams

  • Transportation partnership leaders
  • Dedicated claim teams for workers compensation, auto and general liability, and leave & disability
  • National transportation industry legal panel and experts
  • Credentialed HSE consultants

Sophisticated Service Capabilities

  • ESIS HSE: pre-loss safety/risk control
  • Comprehensive claims management: post-loss services
  • ESIS On CallTM for Transportation: mobile incident reporting
  • Crisis management: preparation and protection
  • ESIS Spherical®: integrated absence management

ESIS’ construction industry practice helps project owners better control construction risks and losses. We work closely and collaboratively with contractors and their brokers to develop customized claims management and risk control consulting programs to help mitigate risks and losses. ESIS also understands the critical need to assess and avoid the range of construction-related health, safety and environmental risks. We provide:

  • Centralized claim reporting for consistent tracking
  • Proactive claim management for all lines of business to reduce costs and litigation and deliver superior outcomes
  • Assistance in creating a safety culture
  • Design of effective safety programs that includes custom job hazard analysis
  • Safety training
  • Managed medical care
    • Help injured workers return to health and productivity as quickly as possible while effectively managing the medical costs of each claim
    • Tailored managed care solutions for remote and cross-country projects
Life Sciences

ESIS’ life sciences industry practice professionals leverage their focused industry experience to address the needs affecting pharmaceutical companies, medical appliance manufacturers, and sub-industries. Services and solutions include:

  • Ability to handle product recall claims and deploy specialized catastrophe professionals trained in product recall claims handling (pre-loss planning and post-loss handling of product recalls)
  • Centralized clinical lab to help provide specialized knowledge and clinical information
Staffing/PEO Industry Practice

ESIS’ staffing and PEO industry practice experts understand that our clients need to effectively manage employees as they work at a variety of locations to reduce both their liability exposure and workers compensation claims.

Benefits of our solution include:

  • Strategies to help companies reduce litigation rates and maintain compliance with state and jurisdictional regulations
  • Risk management professionals in each of our claim offices with significant experience in the staffing industry
  • Risk management professionals in each of our claim offices with significant experience in the PEO industry
    • By focusing efforts on these industry-specifics, our expertise has enabled us to reduce their average incurred by six percent in the last four years, and an average paid by five percent 
    • Over the past four years, our staffing and PEO clients’ average incurred medical costs were 11 percent lower than our overall book of business
    • Claim duration for our staffing and PEO clients was reduced by twenty-two percent during the last four years

We currently partner with more than 25 staffing and PEO clients, which including four of the top ten staffing companies in the U.S. and one of the three largest U.S. PEO’s.

ESIS is a proud member of the American Staffing Association, Staffing Industry Analysts, and NAPEO


Professional Liability and Specialty Lines Claim Specialists with deep technical expertise in the following lines;

  • E&O (Lawyers, Architects/Engineers, Real Estate and Ins. Agents, Broker-Dealer and Misc.)
  • Medical Malpractice (Hospitals, Long Term Care, Physician Groups, Allied Health)
  • Cyber Liability 
  • Product Liability & Product Recall 
  • Environmental, Pollution, Toxic Torts
  • Construction defect and Completed Operations
  • Builders Risk & New York Labor Law
  • Liquor Liability
  • Crime & Fiduciary
  • Management Liability

Health, Safety and Environmental (HSE)

ESIS HSE is the leading provider of comprehensive health, safety and environmental solutions, delivering innovative consulting services that are client-focused and solution driven. Everything we do is focused on partnering with our clients to help them:

  • Create a safe workplace and environment 
  • Prevent losses 
  • Reduce the costs associated with accidents, injuries and losses 
  • Improve productivity 
  • Ensure compliance with federal and state regulations


  • Written Safety & Health Program Development
  • Performance Measurement & Tracking
  • Training & Course Customization
  • Workplace Safety Perception Surveys
  • Transportation & Fleet Safety


  • Industrial Hygiene Program Audit/Review
  • Indoor Air Quality Assessments
  • Asbestos/Lead Management
  • Occupational Disease Investigations
  • Noise Monitoring and Hearing Assessments
  • Laboratory Services


  • Onsite Assessments (Office & Industrial)
  • Return To Work Programs; Development & Implementation
  • Efficiency & Time Study Analysis
  • Computer Based Software
  • Office & Industrial Training


  • Product Liability Risk Consultation
  • General Liability Risk Consultation
  • Risk Grading & Benchmarking
  • Product Recall & Disaster Recovery Planning
  • Slip – Trip – Fall Prevention


  • Compliance Audits/Assessments
  • Wastewater Management
  • Air Management
  • Waste Management
  • Hazardous Materials Management
  • Regulatory Liaison 
  • Permitting, Reporting, & Recordkeeping (Air, Water Waste)
  • EPCRA: Tier1/Tier II, Form R (TRI) Recordkeeping
  • Biennial Hazardous Waste Reporting
  • Storm Water Pollution Prevention (SWPP)
  • Spill Prevention, Control & Countermeasures (SPCC)
  • Site, business unit, and/or management Support


  • Phase I/ Phase II ESA, EA, EIS
  • Subsurface Investigations 
  • Site Characterization & Remediation 
  • Underground Storage Tank Management


  • Pre-Construction Planning
  • Jobsite Surveys
  • Tower & Mobile Crane Assessments
  • Supervisor & Task Specific Training
  • Job Safety Task Analysis


  • Strategic Planning
  • Risk Assessments
  • ISO 14001 / OHSAS 18001 
  • OSHA VPP Support
  • ROHS, WEEE, & Reach 
  • TSCA Compliance
  • TURA & Byproduct Reduction Programs
  • HSE Management System development and assessments
  • Regulatory Applicability Analysis


  • Sustainability Strategy & Communications 
  • Data Management, Reporting, & Communications 
  • Carbon Footprint Determination 
  • Greenhouse Gas Emission Management 
  • Sustainability Assessments 
  • Product Life Cycle Assessment
  • Industrial Energy Use Management
  • Clean Technologies - Manufacturing & Power Generation
  • U.S. & International Greenhouse Gas Credits & Legislation


  • Strategy, Communications & Research 
  • Stakeholder Engagement
  • Auditing and Verification

Contact Us

Learn more about ESIS’ Risk Management Solutions.