Julie Dillman is Senior Vice President, Chubb Group and Global Head of Operations. She is responsible for a range of operational areas across Chubb including information technology, operationalizing digital and e-business, real estate and facilities, contingency planning and business continuity, purchasing, workflow management and general business efficiencies.
Ms. Dillman joined Chubb in 2016 from Travelers Insurance, where as Executive Vice President, Operations, eBusiness and Analytics, she was responsible for the company’s global operations. She was also a member of Travelers’ Executive Management Committee. During her long career at Travelers, Ms. Dillman had numerous significant accomplishments, including leading a multi-year delivery strategy for investments in customer and agent platforms and leading companywide strategies for digital and analytics. Earlier in her Travelers career, she had leadership responsibility for all aspects of the company’s personal insurance operations, including direct accountability for its sales and service employee organization.
Ms. Dillman received a Bachelor of Arts degree from the University of Wisconsin.