Frances D. O'Brien is Senior Vice President, Chubb Group and Division President, North America Personal Risk Services. She has executive operating responsibility for the personal lines property and casualty insurance business that serves affluent and high net worth clients in the U.S. and Canada. Her responsibilities encompass strategy, production, product development and management, and P&L performance.
Ms. O'Brien has more than 35 years of insurance industry experience. Prior to ACE’s acquisition of Chubb in January 2016, Ms. O’Brien was Senior Vice President, Chief Risk Officer of Chubb, with global responsibility and oversight for identifying, measuring, monitoring and minimizing operational, financial and strategic risks across the organization. She joined Chubb as an actuarial trainee in 1980, and served in a number of positions of increasing responsibility in actuarial, product development and underwriting, including Chubb Personal Insurance (CPI) Chief Underwriting Officer, CPI Chief Underwriting Officer for International Business, and CPI Worldwide Underwriting Manager.
She holds a Bachelor of Science degree in Mathematics and Actuarial from Villanova University.