Major Accounts

Major Accounts

At Chubb, we understand the challenges that complex, interconnected risks present for today's large and multinational organisations. We’ve been providing globally co-ordinated, locally flexible insurance solutions for large organisations and their brokers for three decades.

We've taken the next natural step in our evolution and raised the bar in every way with the creation of our major accounts sement – a team that focuses our worldwide underwriting, service and claims capabilities exclusively on large organisations with complex risks.

From traditional P&C and A&H risks to emerging threats related to environmental concerns, cyber attacks, terrorism and political violence, our major accounts team works in tandem with you and your broker to help manage your entire insurance programme more efficiently, more transparently and more cost effectively.

Led by senior Chubb executives and staffed with professionals at the top of their fields, Chubb major accounts brings best-in-class service, dedicated client and claims relationship management, the power of our unique global network, plus our intuitive Worldview® technology, together in one integrated package.

And we do so in a way that ensures a straightforward and streamlined experience for you at all points.

Solutions Where You Are, Wherever That May Be We have extensive operations in 54 countries and territories, and a network that spans 200+ countries – all performing under exacting measured and published service standards. Combined with our product breadth and financial strength, this means we can help you manage risk anywhere in the world with confidence. In fact, the more complex your exposures, the more valuable our capabilities.

Enhanced Service

Client Relationship Management: Easier For You Companies and risk managers today face an increasingly complex array of risks. But for organisations that span geographies, those risks are interconnected and magnified.

Our goal is to make managing your insurance programme as easy as possible, and we structured the division that way. Our global, multidisciplinary network is dedicated to providing you, your team and your broker with comprehensive support in all areas of your programme, at all times. It’s a complete approach that spans borders, lines of business and service areas seamlessly. There’s nothing easy about managing a global insurance programme. We just make it easier for you.

Claims Relationship Management: Coordinated, Real Time And Responsive Much of what you’ll find in our major accounts segment stems from our ongoing dialogue with clients and their brokers. That’s especially true when it comes to claims. Our claims relationship management for multinational companies is now coordinated by senior claims executives at home and abroad. It’s staffed by seasoned claims professionals locally, and supported by consistent protocols and processes globally. We put the dialogue on claims where it should be – at the heart of the client relationship, throughout the lifecycle of the insurance contract. And when a claim occurs – wherever it occurs – we’ll manage it consistently and accurately, and we’ll resolve it efficiently.

Global Service: Published Standards, Transparency and Accountability Our major accounts service team ensures timely and consistent administration of your programme.  With leading-edge technology and our expansive network, we manage globally and execute locally. We adhere to demanding performance and delivery standards, so your Chubb experience will always be superior – and consistent – in terms of quality, accuracy and efficiency.

Legal And Regulatory Monitoring: Local Knowledge Drives Compliance In today's ever-changing regulatory climate, your insurance partners simply must understand local rules and customs. Our international, multidisciplinary teams have you covered. With local experts around the world, we stay on top of evolving legal and regulatory conditions in real time, so you can always be aware of the requirements that affect your programme, regardless of geography.

Worldview®: Powerful, Comprehensive And Transparent Worldview®, our unique and award-winning web-based platform, puts the status of your entire insurance programme at your teams fingertips – in real time. Your team can view programme and claims updates, get copies of local policies and certificates, and even access the proprietary research tools our underwriters, account managers, claims teams and legal staff use every day.

That’s just a small sample of what Worldview® can do. You can configure it to give you what you want, when you want it – from e-mail alerts when something happens to a range of custom reports. In short, it’s the most powerful, effective and transparent tool of its kind in the industry, and it’s available exclusively to Chubb clients and their brokers.

A Superior Alternative Chubb major accounts provides a co-ordinated approach to managing the wide range of risks facing large, sophisticated businesses. It puts the power of our entire global organisation at your side.

Nick Lee
T: +44 20 7173 7603
M: +44 7833 255060
E: Nick.Lee@chubb.com

Shaun Edwards
T: +44 20 7173 7328
M: +44 7766 994712
E: Shaun.Edwards@chubb.com

Doug Bruce
T: +44 113 296 1232
M: +44 7766 994 905
E: Doug.Bruce@chubb.com

Paul Wilderspin
T: +44 20 7173 7422
M: +44 7768 385515
E: Paul.Wilderspin@chubb.com

Jane Davey
T: +44 20 7173 7437
M: +44 7342 029699
E: jane.davey@chubb.com

What It Means To Be Chubb Insured

Chubb Insured means being protected by one of the world's leading insurance companies with people who understand your risks and go out of their way to help.