Claims Resources

Resources that can save your resources

Directors and Officers, Employment Practices and Employee Liability

At Chubb, we do everything we can to mitigate the financial impact of a loss. That's why we provide access to additional professionals and processes that will help ensure you receive superior representation, fair resolution and prompt settlement of any claims against you.

Superior representation, fair resolution, prompt settlement.

Directors & Officers, Employment Practices Liability

Free advice for Directors and Officers (D&O) and Employment Practices Liability (EPL) policyholders.

The helpline is available between 0830 and 1730 Monday through Friday and can be reached on +44 (0) 345 350 3663 or at chubbservices@gateleyplc.com.  

http://chubbgateley.com/

To help you reduce the risk of a claim or investigation, we have engaged leading national law firm Gateley Plc to provide a free* legal advice helpline service to all individuals and businesses with a current Chubb D&O or EPL policy.

Prevention is better than cure. Use the helpline to reduce wasted time and cost for your business.

You will be advised by experienced solicitors who will provide you with a clear path to avoid the pitfalls of these complex and ever-changing legal areas. They will support your business before claims arise by providing clear and practical guidance on day-to-day issues such as staff disputes and employment-related responsibilities.

In addition, you can take advantage of other complimentary/discounted services offered by Gateley Plc.

(*Please contact your broker for further information on the extent of the free advice provided.)

Cyber Risk

Incident Response Services for our Cyber Policyholders

Comprehensive reporting solution

In early 2016, we launched our cyber-incident response partnership with Crawford & Company. The initiative provides all Chubb Europe cyber policyholders with:

  • A direct, single point of contact to help manage the incident response from end to end
  • A 24/7 incident response hotline available in over 200 languages
  • A dedicated, highly qualified and accredited incident manager who will help navigate the complexities of the incident
  • Access to Crawford's seamless global network of forensics, legal, notification, fraud remediation and public relations experts
  • Flexibility to add other partners into the Crawford network of providers based on the insured's existing relationships
  • Access to our global underwriting expertise and claims network

The partnership demonstrates Chubb’s commitment to involving the right level of expertise in claims at the earliest possible opportunity. With cyber, and many other lines of business, it is the actions taken and decisions made immediately after notification that determine the outcome of the claim. The immediate aftermath of a cyber incident can be very challenging for organisations of all sizes and our aim is to help you navigate through the complexities and to regain control.