Report a Claim

Making a claim under your commercial policy

No matter how hard you try, the unexpected sometimes finds a way to unintentionally surface. That's why you choose Chubb. As the largest property and casualty insurance company in the world, we offer our policyholders a level of resources and expertise unmatched in the industry. Our dedicated team of professionals truly understand your business and our coverage. Regardless of the type of loss you have, rest assured that our team will have it processed and progressed as quickly as possible, so you can continue business as usual.

Report Your Claim

To make a claim, please choose the claims reporting option below that best suits your needs. Please have your company name, policy number and the class of business the claim relates to in hand. We’ll also need the contact details of the person in your company who will be dealing with the claim and the location where the loss occurred.

By Email
Please notify all new commercial claims to uk.claims@chubb.com, with the following exceptions:

By Online Portal

By Post
You can also report your claim by post to the following address:

Chubb (Claims Dept.)
PO Box 682
Winchester
SO23 5AG

What happens next?
We’ll send prompt formal confirmation of receipt advising you of your claim number and the name of the dedicated Chubb employee handling your claim.