Claims Differences

Aviation Claims Difference

Aviation claims can be some of the most high profile and complex in the world and often represent a crisis point for operators. That's why having the right partner to turn to before, during and after an unexpected event is of the utmost importance. With more than 70 years of experience in airlines, airports and aviation-related manufacturers' insurance programmes, Chubb is a recognised leader in aviation insurance. So you can rest easy knowing that should you have to file a claim, our experienced aviation claims handlers will be there to help navigate the process.

We have 70 years of experience in airlines, airports and aviation-related programmes.

What makes the Chubb Aviation claims process different?

  • A dedicated aviation claims handler is assigned to each large claim to manage it from initial notification through to conclusion (for complex incidents affecting multiple parties, a separate claims handler will be assigned to each customer)
  • Market-leading experience across the full spectrum of aviation claims, including the product liability risks of many US aircraft and component manufacturers
  • All claims handlers are sector specialists dedicated to providing the best claims service available in this technical and highly regulated business
  • Immediate response and assurance that the right resources will be mobilised and in place to start managing the claim without hesitation
  • Ongoing communication to ensure you are aware of the status and next steps for your claim, as well as any developments in the market or technology that may impact your risk and future claims
  • Collaboration with our worldwide network of experts helps us to continually deliver the highest standards of support and service
  • Rapid settlement and advanced payments help prevent cash flow issues for our customers

Who to contact: 
Simon Clark
Aviation Technical Claims Lead  &
Customer Relationship manager, Europe
T: +44 (0) 203 964 7401
E: simon.clark@chubb.com