Policy Servicing

Policy Information Alert via SMS Service

Update your current mobile phone number today to get SMS notification alert with free of charge.
The SMS notification service includes the followings:

  • New policy approval result
  • Confirmation of policy change request
  • Claim approval with approved claim amount
  • Premium due date alert
  • Confirmation of premium payment  via direct debit / credit card
  • Money transfer result to customer's bank account
  • Policy loan request with loan amount approval


Simply update your mobile phone number by

1. Contact Customer Service Tel. 1283, Monday to Friday, 08:30 – 17:00 hrs (except public holidays)

2. Complete 'Policy change request form' and send back to the company

Chubb Life Assurance Publice Company Limited 130-132 Sindhorn Building Tower 1, 12th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok 10330 (Policy Owner Service department)