Policy Servicing

Contractual Changes

  1. Change of Basic Plan
    Required Documents:
    • The Policy Change and Reinstatements Request Form
    • Health Certificate Part 1 (for policies with attachment of Waiver of Premium Rider only)
    • Policy Document
  2. Change of the Basic Sum Assured
    Required Documents:
    • The Policy Change and Reinstatements Request Form
    • Health Certificate Part 1
    • Health Certificate Part 2 (if a medical examination is required)
    • Policy Document
  3. Request to Add Riders
    Required Documents:
    • The Policy Change and Reinstatements Request Form
    • Health Certificate Part 1
    • Health Certificate Part 2 (if a medical examination is required)
    • Policy Document
  4. Request to Terminate Riders
    Required Documents:

    • The Policy Change and Reinstatements Request Form
    • Policy Document
  5. Request to Reduce Extra Premium
    Required Documents:

    • The Policy Change and Reinstatements Request Form
    • Health Certificate Part 1
    • Health Certificate Part 2 (if a medical examination is required)
    • Working Certificate (if any)
    • Policy Document

Note: After the contractual change or changes have been recorded, the insurance policy owner will receive the previous Policy Document, with the policy endorsement identifying the details of the change(s) and the new premium amount due attached.

Download Policy Change Request Form - for Individual Policy

Download Policy Change Request Form - for Group Policy