Life Insurance Claims

Waiver of Premium Claims

1. Waiver of Premium Claim according to PB Rider in the event of the death of the payer

Documents required for processing of insurance claims are:

  • Company Claim Request Form
  • Physician Certificate
  • Original Death Certificate and a copy
  • The original and a copy (certified as true) of the Identity Card of the payer
  • The original and a copy (certified as true) of the House Registration Certificate with notification of death of the payer
  • The original and a copy (certified as true) of the Identity Card and House Registration Certificate of the Insured
  • Policy Document – if the document has been lost, you must submit a Notice of Document Loss obtained from police
  • The original and a copy (certified as true) of the Identity Cards and House Registration Certificates of the Insured's parents
  • Authorization Form
  • In cases of unnatural cause of death – e.g. an accident, death from an attack, suicide, unknown causes, etc. – other documents also need to be submitted. These are:
    • Copy of Police Report by Royal Thai Police
    • Copy of Autopsy Report
    • Investigation Report on the body where there has been an autopsy

Note: Every document copied must be certified as true by the Insured or the Insured's parents if the Insured is a juvenile.

Download Claim Request Form

2. Waiver of Premium Claim according to PB Rider and WP Rider in the event of the payer or the Insured sustaining total permanent disability

Documents required for claims processing are:

  • Company Claim Request Form
  • Physician Certificate
  • Policy Document – if the document has been lost, you must submit a Notice of Document Loss obtained from police
  • Copy of full details of medical treatment (if any)
  • Current photo of the disabled person (if any)

Download Claim Request Form