1. Death by natural causes

The following documents are required:

  • Death Claim Form
  • Physician's Report
  • Original Death Certificate and a copy*
  • The original and a copy* of the House Registration Certificate with notification of death of the Insured
  • The original and a copy* of the House Registration Certificates of all beneficiaries
  • The original and a copy* of the Identity Card of the Insured
  • The original and a copy of the Identity Cards of all beneficiaries
  • Death Investigation Report prepared by Agency Leader/Agents (if any)
  • Policy Document or Certificate of Insurance – if you have lost this document, you must submit a Notice of Document Loss obtained from police
  • Authorization Form to reveal the medical history signed off by the beneficiary
  • Other documents, such as the Insured and the beneficiary's Name Change Certificate, a copy of the Birth Certificate in the event of the beneficiary being a minor, a copy of the Marriage Certificate in the event of the beneficiary being the Insured's spouse

*Note: All copies of documents must be certified by the beneficiary, or the beneficiary’s parents if the beneficiary is a minor.

2. Death by unnatural causes (e.g. by accident, suicide, being attacked by others or animals, or unknown causes)

Additional documents, apart from those described in Section 1, are required. These are:

  • Copy of Police Report issued by Royal Thai Police
  • Copy of Autopsy Report
  • Investigation Report on the body (in the event of an autopsy)

Download Claim Request Form