After graduating with a Masters in Business Administration (MBA) from the National University of Singapore (NUS) in 1993, Sheila joined the insurance industry in 2002.
She is one of the rare insurance agents with extensive experience both as an underwriter and as an insurance agent. Before she became Chubb's Top Insurance Agent for the Masterpiece product, she was the underwriter managing their Personal Lines department (covering Masterpiece home, contents and valuables insurance) from 2005 to 2007.
The underwriting role involved analysis of risk coverage of insurance policies as well as review of policy wordings and pricing. Her experience as the Chubb Masterpiece underwriter equipped her with an in-depth understanding of the policy coverage, enabling her to match her clients’ needs with what Masterpiece offers. Moreover, as she has been handling Masterpiece policy claims since 2005, she is very familiar with the claims process and is able to guide her clients in the event of a claim.
When she first became an agent in 2007, she naturally specialised in the Masterpiece product securing her clients’ interests through Chubb’s renowned high net-worth, bespoke home, contents and valuables insurance that offers exceptional coverage and superior service.
As her clients’ needs evolved, she gradually expanded her range of products offering to include health, personal accident, travel, professional indemnity, directors & officers liability, not-for-profit association liability, medical malpractice, small medium enterprise (SME) packaged insurance, cyber, fine art dealers & galleries, group personal accident and business travel, workmen injury compensation, marine, product liability insurance, etc.
The awards listed below are a testament to Sheila’s unparalleled commitment, dedication, drive and service excellence.