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The first step to recovering your loss is to report a claim. We make it convenient with two convenient reporting options.

  1. Contact your insurance agent who will report the claim for you
  2. By email –

Once you submit a claim, you will receive an acknowledgement reply from Chubb within two working days. Please provide as many details as you can. The more information we have about your loss, the better able we will be to allocate the right resources for your claim. Although we process thousands of claims every year, we treat each customer the way we would want to be treated, with the same care and attention.

We strive to treat every customer the way we would like to be treated if we experienced the same loss.