If you continue to experience problems, please contact the Customer Care Team at 866-324-8222 during normal business hours.
You’re here because you are an ACE policyholder, and since ACE and Chubb are now one company, we are consolidating our customer portals. Your new Chubb Customer Portal has all the functions you previously enjoyed, plus additional features, such as a new responsive design, easy navigation and policy notifications.
If you’re already enrolled in automatic bill pay, you don’t need to re-enroll. We’ve set it all up for you in this system.
After you log in, you can securely view your policy(s), billing, claim, and home inspection information. You can also make payments, enroll in autopay or access paperless bills, as well as change or manage your Profile information, as necessary. Quick Pay is also available for non-registered users.
Be sure to bookmark the login page for easy access!
Contact Chubb Customer Care: 1-866-324-8222 (8 AM – 8 PM ET Monday-Friday)