Contact Us

Contact Commercial Insurance for support in the areas highlighted below or your local branch for other inquiries.

Product and Policy Support: Who's My Underwriter?

Chubb Property, Auto, Workers Comp, Umbrella and Professional and Management Lines (DecisionPoint)
For new and legacy Chubb policies, use our Business Account & Contact Lookup tool to identify the account underwriter.

Search

Claims

Chubb Property, Auto, Workers Comp, Umbrella, and Professional and Management Liability
Phone: 1-800-CLAIMS-0 (1-800-252-4670) or 1-800-699-9916 (for Workers Comp)
Email: ACEClaimsFirstNotice@chubb.com
Online: Chubb's Online Claim Reporting Application

System Support

@chubb, u.writer, WORLDcert, eSubmission form, and DecisionPoint
Phone: 1-877-747-5266, Option 2
Email: eBusinessHelp@chubb.com

Billing

Chubb Property, Auto, Workers Comp, Umbrella, and Professional and Management Liability
Mail: Chubb Limited
P.O. Box 382001
Pittsburgh, PA 15250-8001
Phone: 1-800-372-4822
Email: pasc-direct-bill@chubb.com