a young girl is brushing her teeth with a toothbrush in his mouth

Globe Telecom, Inc. is the largest mobile network provider in the Philippines and the purveyor of the Filipino digital lifestyle, creating wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life. To demonstrate its commitment to providing superior customer value and service to its subscribers, Globe has partnered with Chubb Philippines to offer the Globe Gadget Care Program.

Globe Gadget Care is a tailored insurance protection that offers Accidental Damage and Theft Benefits with Bill Protect Rider for each new gadget only issued by Globe under a newly activated Globe Postpaid Plan through acquisition or renewal.

Coverage Highlights

a drawing of a face Accidental Damage Your dream phone slipped from your hand and fell hard on the floor, causing it to malfunction. Shattered dreams? No way! With Gadget Care, we keep that dream alive.
a drawing of a person Theft or Robbery Your phone got snatched? Or worse, you got held up and your device was taken away from you? Gadget Care covers known incidents and circumstances of theft or robbery.
a drawing of a person Bill Protect If unfortunate life events such as unforeseen death or temporary disability due to accident happen, Gadget Care will help you pay your Globe Postpaid bill.
a close up of a logo Next Day Delivery Gadget Care will deliver your replacement unit to your doorstep on the next working day – free of charge nationwide.*
a close up of a logo Worldwide Coverage Gadget Care protection applies whether you are in the Philippines or travelling temporarily abroad.

Gadget Care Plans

Device Classification

Definition

Monthly Premium

Participation Fee

Band 1

Devices costing ₱7,500 and below

₱79

₱750

Band 2

Devices costing between ₱7,501 and ₱20,000

₱179

₱1,500

Band 3

Devices costing between ₱20,001 and ₱30,000

₱299

₱3,000

Band 4

Devices costing ₱30,001 and above

₱399

₱4,000

  1. Participation Fee is the amount that the Insured pays in case of device replacement when he makes a claim.
  2. Monthly pay, monthly cover. Coverage renews every month.

Fast and Easy Claim Process

Simply call the Gadget Care Hotline at (632) 7756 5400, Toll-free Number 1-800-8-7565400, or email GlobeConsumerClaims.PH@chubb.com to file a claim.

Gadget Care will deliver your replacement unit to your doorstep on the next working day – free of charge nationwide.*

Additional Information

* Customers can get their replacement unit on the next working day after payment of participation fee and bank confirmation (for NCR). Provincial customers can get their replacement unit within three (3) working days.

**Attached Affidavit of Ownership and Undertaking is a downloadable form provided by the National Telecommunications Commission (NTC). Please see link: http://ntc.gov.ph/wp-content/uploads/2015/10/complaint/complaint_loststolephone_affdvt.pdf

Where To Get This Product

To avail Gadget Care with your new gadget only issued by Globe under a newly activated Globe Postpaid Plan, visit any Globe Store, call the Globe Hotline at (02) 7730-1010 or visit www.globe.com.ph.