General Requirements

  • Pictures of the damaged property/ies
  • Inventory list of insured property/ies damaged with corresponding valuation of repair or replacement, liens and encumbrances, if any, and estimated value of salvage
  • A brief written report on the events that led to the loss, including the name of witness/es if available, location/nature of ownership of the property/ies insured, the year the building was constructed and the original construction cost (for building loss)
  • Arson investigation report or fire certification (for Fire losses)
  • PAG-ASA report (for lightning, typhoon and other weather disturbance losses)

Documentary Requirements For Building Claims

  • A Civil Engineer’s or Architect's detailed estimate (obtained at the expense of the Insured) to return the building to the same state of repair as before the accident
  • Proper allowance for age and depreciation
  • Others that may be allowed
  • Appraisal report, if any
  • Copy of the building plan, complete with dimensions and design specifications
  • Lease contract or agreement, if Insured is not the lot owner
  • Certified True Copy of building permit, transfer certificate of title and declaration of real property
  • Original or copy of the policy
  • Items 1–5 of the General Requirements

For Goods and Merchandise Claims

  • Detailed inventory of articles damaged, showing the cost price of each, extent of damage and salvage value, if any, if the risk sustained partial or water damage
  • Proof of damage (technical report/laboratory analysis)
  • Inventory of all goods and merchandise in the building (for partial loss)
  • Latest inventory report filed with BIR or other government entity prior to the loss (for total loss)
  • Movement reports/documents between the last submitted inventory report and the date of loss (for total loss)
  • Production and movement report, for manufacturing loss
  • Certified True Copies of income tax returns and financial statements for the last three years
  • Books of accounts, purchase and sales invoices, and all other business records
  • Location of other stores or warehouses and amount of insurance on stocks contained therein, if any
  • Original or copy of the policy
  • Items 1–5 of the General Requirements

For Machinery and Equipment/ F.F.F. Claims

  • Detailed inventory of damaged or destroyed articles, showing the cost price of each and the date acquired
  • Records, invoices and receipts, if any
  • Building contents layout
  • Original or copy of the policy
  • Items 1–5 of the General Requirements

For Spontaneous Combustion Claims

  • Insured’s report on the circumstances of the loss
  • Laboratory analysis of burnt product for adjustment of volume
  • Weigh scale/ticket card indicating the volume of the burnt product
  • Daily inventory/production records prior to incident
  • Shipping/delivery Records
  • Photographs of the burnt product
  • Original or copy of the policy

For All Construction/ Erection Claims

  • Insured’s report on the circumstances of the loss
  • Drawing plans and design specifications
  • Building permit (for building losses)
  • Detailed repair estimate or replacement proposal
  • List of bid items and quantities, and any additional offers made, stating dimensions and standard prices
  • Inspection reports, if possible
  • Original and/or revised PERT/CPM
  • Records of interrogations of parties concerned
  • Expert’s reports on soil and ground conditions, etc.
  • Police reports, if any
  • Newspaper clippings on the incident, if any
  • Original or copy of the policy

For IAR/Machinery Breakdown Claims

  • Original or copy of the policy, including warranties and clauses associated with it
  • Insured’s report on the circumstances of the loss
  • Pictures of the damaged property/ies
  • Technical/engineering report and analysis
  • Detailed repair estimates
  • Quotations and catalogs from manufacturers/suppliers
  • Copy of contract order/agreement between Insured and the contractor
  • Other documents that may be required by the adjuster

For Electronic Equipment/Business Computer Claims

  • Original or copy of the policy
  • Duly accomplished information in the Notice of Loss or Damage for Electronic Equipment Insurance
  • Police report
  • Incident report
  • Photographs of the damaged equipment
  • Detailed repair estimates
  • Technical report/analysis
  • Records, invoices and receipts, if any
  • Detailed inventory of article/s damaged or destroyed, showing cost price and the date acquired for each
  • Other documents that may be required by the adjuster

For Business Interruption/Loss-of-Profit Claims

Non-manufacturing

  • Profit and loss statement for fiscal year immediately preceding the loss
  • Monthly sales report (for at least two years prior to the loss)
  • Application for Business Interruption Insurance, if any has been filed with the insurance company

Manufacturing

  • Annual financial statements for the two fiscal years ended prior to the loss
    • Income statement
    • Balance sheet
  • Monthly/quarterly
    • Operating statement
    • Inventories
    • Production schedules
    • Daily/hourly production in units or sales value
    • Gross earnings value
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