Many of our products are bundled with complimentary or discounted risk management
and post-loss services and other value-added offerings.
Chubb Wildfire Defense Services: Chubb offers eligible homeowner policyholders
the option to enroll in Chubb Wildfire Defense Services, a complimentary service that can
help defend your home from an encroaching wildfire.
Residential Home Appraisals: Chubb offers complimentary, in-home appraisals to
estimate the cost to rebuild a home in the event of a loss, document features of the
home and provide recommendations for loss control. Our more than 160 appraisers visit
over 50,000 U.S. homes each year.
Masterpiece® HomeScanSM: This complimentary, consultative service uses
cutting-edge, infrared camera technology to help identify moisture problems and potential
fire hazards within a home.
Masterpiece® Protection Network: Chubb homeowner policyholders may
request complimentary referrals to a network of more than 2,000 qualified specialists
including alarm and security providers, water protection companies, and homebuilders.
We also offer referrals to valuable articles specialists including fine art appraisers,
art storage and transportation companies, and home inventory companies.
Chubb Property ManagerSM: Secondary and seasonal
homeowners in select areas who have a homeowner policy from Chubb, including coverage for
wind, may enroll to receive assistance when they are away from home. Chubb can deploy a
representative to check on the home after a hurricane, provide a detailed report, involve
the agent and file a claim, and dispatch loss mitigation specialists.
Emergency Loss Mitigation and Restoration: Our goal is to quickly and easily help
restore a home after a covered claim. Chubb offers 24/7 post-loss emergency services
through our partnerships with leading national vendors.
Chubb Protection Service: We provide complimentary online safety tips and prevention
advice against litigation, violence, predators, fraud and other forms of crime.
Masterpiece® Collector Services: For avid collectors, Chubb offers
access to our in-house collector specialists, who can provide complimentary, custom advice
about caring for valuable collections. We also offer a complimentary web site for
Masterpiece® Auto Services: In the event of a covered auto loss, Chubb
offers complimentary services in most markets including referrals to preferred repair
shops, custom auto glass repair or replacement, car rental service and roadside assistance
Identity Resolution Services: Chubb homeowner and automobile policyholders have
access to complimentary services from a premier, independent identity management provider.
The services complement our coverage for identity fraud.
Signature Suite: A full array of complimentary and discounted services such as
personal security consultations, travel security recommendations and collections management
are offered to Signature customers.
Claim Service: For more than 125 years, unparalleled claim service has been a
hallmark of Chubb. Convenient options are available to report a claim anytime, anywhere.
We strive to contact the policyholder within 6 hours of first report of loss and make
payment within 48 hours of settlement.
ePolicy: Chubb is doing its part to be green by offering the option to receive
policy information and updates electronically via e-mail rather than paper.
This information is advisory in nature. No liability is assumed by
reason of the information in this document.