There is a self-service online Claim Centre for policyholders of Chubb Insurance New Zealand Limited who have purchased insurance from our partners or e-commerce websites.
American Express cardholders lodge their claims using the AMEX Claim Centre.
Claims are able to be made via the Claims Centres for the following policies:
If you face any technical difficulties in making your claim, don’t hesitate to call our customer service hotline which is operational during office hours, Monday to Friday (excluding Public Holidays), as follows:
Alternatively, you can submit a claim by mail or email by downloading the claim forms
|Tablets||IOS 9.0 and Android|
|Smart phones||IOS 9.0 and Android|
Chubb Insurance New Zealand Limited
PO Box 734