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Reader’s Digest 2023 Trusted Brands Awards April 2023


1 May 2023


Chubb Life New Zealand – one of NZ’s most trusted brands

For the fourth year running, we’ve been named as one of New Zealand’s most trusted brands.

This year, we’ve received two highly commended awards – one for the Life Insurance category and one for Funeral Insurance.

In addition, our affinity partner Southern Cross was also recognised in four categories picking up ‘Most Trusted’ insurer in health, travel and life.

Southern Cross Life Insurance is provided by Chubb Life – as both the underwriter and administrator, so we're extremely proud of this acknowledgement.

Feedback from the independent, consumer survey noted that some of the key drivers of trust for Chubb Life’s brand and product included our reliable customer service, trustworthiness and our friendly and knowledgeable staff.

One customer noted: “They have the best staff to make the process easy and smooth.” Another mentioned: “It’s the only brand I have dealt with over the last 30 years.”

Feedback from Southern Cross life customers echoed this with one customer saying the team are “easy to deal with” and “an NZ brand who look after their customers.”

We’d like to thank you for your partnership and contribution to our business, we couldn't achieve these type of awards without all parts of the business working together.

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