Contact Chubb Life
We have different teams available to help you, depending on what type of policy you have.
Life Insurance
If you set up your policy through an Insurance Adviser
Freephone 0508 464 999
Overseas +64 4 470 7834
Email Getintouch.NZ@chubb.com
If you set up your policy online or over the phone
Freephone 0800 900 047
Overseas +64 4 931 9772
Email Getintouch.NZ@chubb.com
Travel Insurance
Chubb Travel Insurance
If you purchased a Chubb Travel Insurance policy please contact the Chubb Travel Insurance team
Freephone 0800 422 346
Mon - Fri 10.30am - 7pm
Email travel.nz@chubb.com
ASB Visa Platinum Rewards travel insurance
ASB has appointed AIG to be the new provider of the travel insurance for ASB Visa Platinum Rewards customers. Please visit the ASB website to learn more.
ASB Travel Insurance
Chubb Life is no longer selling ASB Travel Insurance, but is continuing to serve customers who bought their ASB Travel Insurance policy from Chubb Life before 1 April 2023.
Phone 04 890 4954
Email GetinTouch.NZ@Chubb.com
General enquiries
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Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit www.ambest.com/ratings/guide.pdf