Chubb has an outstanding reputation for claims service delivery in financial and professional insurances. We provide a bespoke and proactive worldwide claims handling capability with the core objective of always achieving the very best outcome for our clients.
Our extensive portfolio of products includes worldwide Directors and Officers Liability insurance, Professional Indemnity insurance and Fidelity insurance, as well as niche liability covers. Whether packaged with other covers or bought as standalone policies, these highly specialised insurances require a bespoke claims response specifically tailored to our clients’ requirements.
The most effective relationships are borne out of open dialogue and understanding, and we recognise the value of working with our clients to enhance our knowledge of their business. This gives us a clear advantage when dealing with claims, should they arise.
Financial lines claims can cause considerable anxiety, so we are here to reduce the burden and disruption, allowing our clients to concentrate on running their business.
Financial and professional insurance claims can also be complex and subject to uncertain timescales, so we have developed a straightforward strategy for dealing with them. This includes identifying the issues involved as early as possible, working in tandem with our clients to resolve the claim in a timely manner and remaining as flexible and innovative as possible in order to achieve viable solutions.
Our financial lines claims team is one of the largest in this sector. From the outset, larger clients are assigned a dedicated member of the claims team as a constant point of contact who will manage all aspects of the claims process. Where necessary, we draw on the skills of an approved panel of external experts and, through our strong worldwide network, we are well positioned to access local legal, adjusting and accountancy expertise.
Rising to the challenges
Financial and professional claims present unique and complicated challenges, which can impact the bottom line of a business and affect a client’s reputation. There are often sensitive issues to consider, which require absolute confidentiality. Chubb therefore offers a proactive and expert approach, always striving to pursue a cost-effective settlement strategy with the aim of bringing each and every claim to an early resolution.