Report a Claim

Accident & Health and Travel Insurance Claims

At Chubb, we recognise that every claim made is the result of an unfortunate event, some very traumatic and life changing.

In Chubb claims, we are always there to support and assist our customers, responding to their needs and not just the claim event.

Chubb Claim Centre

Our online claims portal has been designed to ensure a fast and easy way to register and track the progress of your claim, or alternatively, you can request and complete a claim form.

For Accident and Health (A&H) and Travel Insurance Claims*, you can submit your claim 24/7 using our online claims portal: Chubb Claim Centres

Visit your local Claim Centre: Denmark >  Finland >  Norway >  Sweden >

  • Digital - In a world where time is precious and we increasingly demand new and quicker ways to get things done, our intelligent online claims portal allows customers to submit their claim 24/7, 365 days of the year, from any device including smartphone, PC or tablet.
  • Fast - The average time to register a new claim is less than nine minutes, which is significantly faster than traditional methods of notification. You'll also receive instant acknowledgment and a token number, which allows you to track the progress of your claim
  • Intuitive - the portal will only ask questions relevant to the individual claim circumstances and will fast-track claims that do not require further documentation or assessment
  • Efficient - You can upload supporting documents, which limits follow-up requests from Chubb therefore reducing the life cycle.
  • Flexible - The claims portal has many flexible options for white labelling for brokers and customers to help facilitate a smooth and effective claims process.

*You can submit a claim online via the Chubb Claim Centre for the following policies: Leisure Travel, Personal Accident, Critical Illness, Hospitalisation etc. &nbs

You can also notify your claim by email or by phone:

Denmark

Finland

Norway

Sweden

For accident and health insurance

skadeafdelingen@chubb.com
T: +45 (0) 3313 5533

vahingot@chubb.com
T: +358 (0) 9 6861 5151

chubbskadeavd@chubb.com
T: +47 (0) 2331 5440

skador@chubb.com
T: +46 (0) 8 692 54 50

For commercial insurance

nordic.claims@chubb.com
T: +45 (0) 7070 2625

nordic.claims@chubb.com
T: +358 (0) 9 6861 5115

nordic.claims@chubb.com
T: +47 (0) 2331 5445

nordic.claims@chubb.com
T: +46 (0) 8 692 53 70

For assistance, please contact our Customer Service Representatives
(Mondays to Fridays, excluding Public Holidays) (CET: Central European Time zone - EET: Eastern European Time zone)

Customer Service

kundetjeneste@chubb.com 

Switchboard 10am to 3pm (CET) 
+45 (0) 331 35 533

asiakaspalvelu@chubb.com

Switchboard 9am to 5pm (EET) 
+358 (0) 9 6861 5151

kundeservice@chubb.com 

Switchboard 10am to 3pm (CET) 
+47 (0) 233 154 40

kundservice@chubb.com 

Switchboard 8.30am to 5pm (CET) 
+46 (0) 771 54 00 55

If none of the above applies to your claim request, please download the respective claim form here for offline submission.

Please ensure that you claim is submitted to Chubb within 30 days from the date of t