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Customer Services

We know that customer service and in particular claims handling are important measures of an insurance company's worth. Chubb proves its expertise to its customers by using the best resources available to handle every claim fairly and expeditiously.

Chubb Motor Assist

Often, one will be in shock when an accident happens and clueless about what needs to be done next.  Hence, Chubb has specially crafted a value-added service program – Chubb Motor Assist to ease the stress and hassle in the aftermath of a road accident.

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Panel Hospitals

Chubb is committed to giving our clients access to medical attention when they most need it. With our panel hospitals across the country, you will have convenient access to medical services any time.

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Forms

Customer service is a top priority at Chubb and for the convenience of all our customers, the following insurance Proposal Forms and Claim Forms are accessible online and can be downloaded for use.

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Product Disclosure Sheets

Stay informed with each policy’s benefits and terms and conditions provided by Chubb through these product disclosure statements

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Accident Assist Call Centre

The Accident Assist Call Centre (AACC) is provided by General Insurance Association of Malaysia and Malaysian Takaful Association to the public who are seeking immediate roadside assistance in the event of a road accident.

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Related Content

Report a Claim
Report a Claim
Claim Forms
Claim Forms
Contact Us

Have a question or need more information? Contact us to find out more.