Report a Claim

Making a Claim Under Your Property & Casualty Insurance Policy

No matter how hard you try, the unexpected sometimes finds a way to unintentionally surface. That's why you choose Chubb. As the largest publicly traded property and casualty insurer, we offer our policyholders a level of resources and expertise unmatched in the industry. Our dedicated team of professionals truly understand your business and our coverage. Regardless of the type of loss you have, rest assured that our team will have it processed and progressed as quickly as possible, so you can continue business as usual.

Report Your Claim

To make a claim, please choose the claims reporting option below that best suits your needs. Please have your company name, policy number and the class of business the claim relates to in hand. We’ll also need the contact details of the person in your company who will be dealing with the claim and the location where the loss occurred.

Please notify all new commercial claims to ClaimsP&C.MY@Chubb.com for the following respective classes of insurance:

  • Property
  • Casualty
  • Financial Lines
  • Marine

For assistance, please contact our Customer Service Representatives during office hours (Mondays to Fridays, excluding Public Holidays) at:

Phone: 03 2058 3000 / 1 800 883 226
Email: Inquiries.MY@chubb.com