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Dear Valued Customers,

The Associations of Life, General and Takaful Insurance have established the Covid-19 Test Fund (CTF) to support the Ministry of Health’s (MoH) efforts in allowing more Covid-19 tests to be carried out. 

As a member of the General Insurance Association (PIAM) and a participant in this initiative, we wish to inform that this benefit is available to all Chubb’s medical and health related insurance policyholders (individual and group policies), with policy in-force date on 27 March 2020 or earlier for Covid-19 tests conducted on 28 March 2020 or thereafter. Please find below a list of Chubb’s insurance products that are eligible for the CTF.

  • Hospital Income/Surgical Plan (formerly known as ACE Hospital Income/Surgical)
  • Critical Illness Plan (formerly known as ACE Critical Illness Plan)
  • Cancer Plan (formerly known as ACE Cancer Plan)
  • Female Cancer Plan (formerly known as ACE Female Cancer Plan)
  • Hospital Wellness Plan
  • Maxis Hospital Wellness Plan
  • Group Critical Illness Plan
  • Crystal Sihat (Individual)
  • Crystal Sihat (Family)
  • Crystal Mediplus (Individual)
  • Crystal Mediplus (Family)
  • Medi Top-up (Individual)
  • Medi Top-up (Family)
  • Group Hospital and Surgical Insurance

The CTF reimbursement will be based on claims submitted on ‘first-come-first-served’ basis until such time the Fund is fully utilised.  Please visit for information relating to the requirements and eligibility, FAQs and claim submission or call MyCTF Hotline number at 15500 / 1-300-22-11-88 for any queries.

Alternatively, Chubb policyholders may contact our Customer Care at 1-800-883-226 or by email to for further information.

Thank you.

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