For an optimal site experience, we recommend using a different browser.
Using Internet Explorer may prevent you from accessing, and some site features may not function as expected.

skip to main content

At Chubb, we recognise that every claim made is the result of an unfortunate event, some very traumatic and life changing.

In Chubb claims, we are always there to support and assist our customers, responding to their needs and not just the claim event.


Report Your Claim

For Accident and Health (A&H) and Travel Insurance claims*, you can submit your claim to


Alternatively, you can submit your claim form by post to or visit us at:

Attn: Chubb Insurance Malaysia Berhad 
Registration Number: 197001000564 
Wisma Chubb
38 Jalan Sultan Ismail
50250 Kuala Lumpur

Please ensure that your claim is submitted to Chubb within 30 days from the date of the loss.

For assistance, please contact our Customer Service Representatives during office hours (Mondays to Fridays, excluding Public Holidays) at:

Phone: 03 2058 3000 / 1 800 883 226