Customer Center

If you have any enquiries or require general information about insurance products offered by Chubb in Malaysia, please contact us at:

Chubb Insurance Malaysia Berhad
Wisma Chubb
38 Jalan Sultan Ismail
50250 Kuala Lumpur
Tel         :  03 2058 3198 (Mon-Fri, 8:30am-5:15pm, excluding Public Holidays and weekends)
Fax        :  03 2058 3333
Email     :  goinsure.MY@chubb.com
GoInsure Website :  www.chubb.com/my-goinsure
Chubb Malaysia Website: www.chubb.com/my

Travel 24 Hour Emergency Hotline +603 7628 3703
The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.

GoInsure Personal Accident

Life can be unpredictable.

Protect yourself from additional financial strain with GoInsure Personal Accident Insurance. 

The product covers Accidental Death & Permanent Disability, Medical Expenses due to Accident, Hospital Income, Funeral Expenses & Mobility Expenses.
Product Information Claim Information
Product Disclosure Sheet (PDS) Claim Form
Policy Wordings Claim Checklist
Other Information

GoInsure Travel

GoInsure Travel Insurance coverage can range from reimbursement or direct payment of medical expenses incurred overseas, to travel inconveniences such as trip cancellation, flight or baggage delay, coverage for terrorism-related events and more.

Product Information
Product Disclosure Sheet (PDS)
Policy Wordings
International Plan Domestic Plan
Schedule of Benefits – International Schedule of Benefits – Domestic
Claims Information
Claim Form
Claim Checklist

Other Information
Nomination Form
Frequently Asked Questions (FAQ)
Personal Data Protection Notice (English | Malay)
Personal Data Access Request Form
Personal Data Correction Request Form
About Chubb

Chubb is the world’s largest publicly traded property and casualty insurer. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has a network of 23 branches and more than 2,600 Independent Distribution Partners (Agents).