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5 Types of Risks Facing Healthcare Providers in Asia

In today’s complex and evolving healthcare industry, healthcare professionals face a myriad of risks in their everyday work. While they are focused on providing the best care to their patients, they may not be aware of the risks they face. According to leading healthcare advisory consultant, Asia Care Group, the five categories of risks below account for the majority of medical malpractice claims.

a drawing of a person Human Risk
  • Misdiagnosis or delayed diagnosis
  • Prescribing errors (dosing error, adverse interactions, wrong method of administering)
  • Failure to take proper history / failure to spot allergies or intolerances
  • Failure to act on results in a timely or appropriate manner
  • Inadequate follow-up or long-term management
  • Poor communication of the condition/procedure leading to an adverse outcome
  • Error in selection or administering of a procedure
  • Inadequate pre/post surgery prep, leading to adverse event (e.g. wrong sided surgery)
  • Failure to provide prophylactics
  Process Risk
  • Inappropriate waiting time protocols leading to delays in process with adverse impact
  • Inappropriate triage processes leading to mistreatment/untimely treatment
  • Lack of clinical process guidelines
  • Lack of discharge/admission protocols
a drawing of a person Technology Risk
  • Data privacy breaches
  • Malfunction of medical devices leading to patient harm
  • Inability to access electronic records, leading to missing history/inappropriate action
  • Data-entry error
  • Barcoding error, leading to inaccurate tracking or use of equipment/drugs
  • CCTV at locations considered to be private for patients
a drawing of a face Compliance Risk
  • Failure to follow regulatory controls of medication
  • Failure to comply with medical waste legislation
  • Failure to document patient consent
  • Failure to meet regulatory quality standards
  • Breaches of health and safety
  • Failure to keep equipment maintenance records
a drawing of a face Organization Risk
  • Lack of adequate patient safety protocols such as general infection control and theatre sterilisation policies
  • Lack of safeguarding policies
  • Lack of HR/credentialing checks
  • Lack of safe injection and blood transfusion practice guidelines
  • Lack of guidelines to respect patient’s cultural and religious choices in medical treatment

Find out more about Chubb’s Elite Medical Malpractice Insurance policy and how you can better protect yourself and your medical establishment.

Source: Asia Care Group 

Disclaimer - This content is brought to you by Chubb Insurance Malaysia Berhad (“Chubb”) as a convenience to readers and is not intended to constitute advice or recommendations upon which a reader may rely. Chubb makes no warranty or guarantee about the accuracy, completeness, or adequacy of this content. It is the responsibility of the reader to evaluate the quality and accuracy of material herein.

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Healthcare professionals and establishments are especially vulnerable to complex risks and costly litigation. Contact us to find out how we can help you protect your practice, reputation and financial assets.