Our hearts go out to those affected by the COVID-19 pandemic. We have been — and stand ready to continue — supporting our clients, distribution partners and communities. We have put together several helpful resources to keep you informed and better assist you in this unprecedented time.

Supporting our clients

  • Client guidance and resources

    We offer several resources for managing your business and family risks in this environment. Explore our resources and check back for updates.

  • Exposure adjustments

    We’re proud to take a lead role insuring nearly 100 businesses who have quickly retooled their operations to assist in pandemic response efforts.

  • Doing our part

    Chubb takes pride in our continuing commitment to our clients. In response to the COVID-19 pandemic, we have launched several programs to support our clients and the communities where they live.

  • Preparing for the future

    Chubb is taking a lead role working with U.S. lawmakers on a strong private-public partnership to address the economic impact of future pandemics. View the proposal here.

  • Learn about our client support >

Partnering with our agents and brokers

Claims
We continue to employ our capabilities to manage regular and COVID-19 claims.
24/7 claims team
Our claims team is fully staffed and dedicated representatives are available 24/7 to handle incoming calls and customer inquiries. The average time to speak with a Chubb representative is 7 seconds.

Virtual claims
Claim adjusters are doing business virtually and have conducted hundreds of virtual inspections.

Supporting our communities

Stability for our employees

  • No COVID-19 layoffs

    Our colleagues can serve clients, agents and brokers assured in the knowledge that Chubb will not conduct any layoffs while in the midst of the pandemic.

  • Resources for our well-being

    We have introduced a series of resources and learning sessions with behavioral health experts to support employees’ well-being during this time.

  • Read the no-layoff pledge >

Notices & FAQ

Notices/policy changes
During these uncertain times, we will be looking for ways to accommodate our insureds in alignment with guidance provided by state regulato
Frequently asked questions
Get answers to some of the most common questions related to coronavirus.