Below are announcements, updates, resources and more for our clients – businesses, individuals and families. We’re here to support and assist you during the COVID-19 pandemic.

For All Clients

Payment Understanding

Remote & Virtual Services

  • We've quickly instituted virtual risk inspections to facilitate the critical insurance protection clients require while being mindful of safety and social distancing requirements.
  • Our claims team remains fully staffed, and dedicated representatives are available 24/7 to handle incoming calls and customer inquiries. The average time to speak with a Chubb representative is 7 seconds.
  • Claim adjusters are doing business virtually as well and have conducted hundreds of virtual inspections.

For Businesses

Small Business Support Program

  • Chubb has designed a support program to help ease the financial burden of the COVID-19 pandemic on our small business clients and provide direct support to healthcare workers and other front-line responders. Learn about the details.

Risk Management Resources

We offer several resources for managing risks in this environment—from cyber risks while working from home to guidance on safely shutting down construction projects and managing vacant properties.

Business Continuity Planning

Business Insights and Risk Implications

Crisis Management


Ergonomic Resources

Property & Construction Management

Safeguarding Your Business and Employees

Telemedicine Benefits

Health Safety And Environmental Resources

For Individuals & Families

Chubb Announces Premium Credit for U.S. Auto Policyholders to Reflect Changing Driving Habits Due to the COVID-19 Pandemic

Chubb is providing its personal auto insurance clients in the U.S. with a credit on annual renewal premiums as a result of reduced driving activity. Learn more about the details.

Working from Home: Tips & Recommendations

Consider these tips to keep yourself, your family, and your personal information safe as you work remotely and live at home:

Encouraging Client Passions

As most of us are home, here are a few of our favorite resources to help you stay connected with your passions:

Key Contacts & Helpful Information

Claims Information:

Client Portal:

Chubb Mobile App: Enjoy the convenience of managing your insurance and accessing information right from your cell phones and other mobile devices.

Download the Chubb Mobile app today from the Apple Store or Google Play and get started!