General Insurance Claims

They Say You Can Never Be Prepared for a Disaster. We Beg to Differ.

At Chubb, we know that you might need access to lots of different specialist resources after a loss. This claims resources page provides details of some of the additional services available to our policyholders.

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    Claim Forms

    A selection of downloadable claim forms for both Commercial and Personal claims.

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    Workshop Partners

    Chubb has over 200 workshop partners in more than 24 cities around Indonesia.

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    Information on Complaint Handling Service and Procedure

    At Chubb, we commit to providing premier service. Therefore, we respect your suggestions as well as complaints.

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    Online Portal

    Our Chubb Claim Centre allows you to submit an Accident & Health and Travel Insurance claim quickly and easily, anytime and anywhere.

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    Chubb Mobile Assistance

    Have more control over your Auto and Group Medical Insurance claims with our innovative smartphone application - Chubb Mobile Assistance.

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    Frequently Asked Questions

    A summary of answers to common questions on claims submission via the Chubb Claim Centre.