Commercial Insurance Claims
 Report a Claim

Making a Claim Under Your Commercial Insurance Policy

No matter how hard you try, the unexpected sometimes finds a way to unintentionally surface. That's why you choose Chubb. As the largest property and casualty insurance company in the world, we offer our policyholders a level of resources and expertise unmatched in the industry. Our dedicated team of professionals truly understand your business and our coverage. Regardless of the type of loss you have, rest assured that our team will have it processed and progressed as quickly as possible, so you can continue business as usual.

Report Your Claim

To notify a new commercial claim, please download the respective claim form as follows:

And please submit the completed claim forms to the following email addresses: 

For new Financial Lines claims, please submit relevant new claim information to FinancialLinesClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Employees’ Compensation claims, please submit copy of Form 2 to ECClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Marine non-Cargo claims, please submit relevant claim information to MarineClaims.HK@Chubb.com so that our claim specialists would contact you soonest.

For new Group Accident or Business Travel claims, please submit your claim via Chubb Claim Centre. Or you may download the respective claim form here and submit to A&HClaims.HK@chubb.com. Alternatively, you may also submit your claims to your insurance agent or broker, if your policies are purchased via them.