Training Lead

United Kingdom - London - Leadenhall


Training Lead
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
The insurance companies of Chubb serve multinational corporations, mid-size and small businesses with property and casualty insurance and services; affluent and high net worth individuals with substantial assets to protect; individuals purchasing life, personal accident, supplemental health, homeowners, automobile and other specialty insurance coverage; companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members; and insurers managing exposures with reinsurance coverage.
With $150 billion in assets and $37 billion of gross written premiums in 2014* on a pro forma basis, Chubb’s core operating insurance companies maintain financial strength ratings of AA from Standard & Poor’s and A++ from A.M. Best.
Chubb’s parent company is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index.
Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 30,000 people worldwide.

Are you interested in working for the world’s largest property & casualty insurer in the world with excellent employee benefits and offices in 54 countries?

Are you passionate about technical training? Do you love embracing & helping to embed change?

We are looking for an expert Technical Trainer to structure, implement and lead technical training for key strategic programmes that combine technology and process.

You will identify training needs for the programmes, drive suitable training initiatives and assess the outcomes and effectiveness of the training.

This position sits within Enterprise Change Management Office (ECMO), and is a key role within the Change Management capability of that office. The Technical Trainer will help embed change by supporting staff to adapt to new systems and working methods.

If this sounds like you, & you are looking for a new challenge offering plenty of autonomy, then we would love to hear from you.

Key Responsibilities:

  • You will determine programme specific technical training requirements, both in the near and longer term
  • Craft programme specific training plans to meet the requirements for specific programmes and provide advice on structure and method of training for other projects
  • Understand and run cross-programme training dependencies and initiatives; refine and adapt individual programme training plans accordingly
  • Working across multiple departments and programmes and design and deliver methods of cascading training whilst the programme is active, and once the systems and processes become “business as usual”
  • Take responsibility for improving employee knowledge and ability in both technical and process aspects
  • Monitor, evaluate and report on each training plan’s effectiveness, participation, success and return on investment
  • Resolve specific ad hoc training problems and create tailored training programs as necessary
  • Maintain a keen understanding of training trends, developments and methodologies

Knowledge & Experience

  • Demonstrated experience as a technical/process trainer:
  • Track record in crafting and executing successful training programs
  • Familiarity with traditional and modern training methods (in classroom training, e-learning, workshops, simulations, train the trainer etc)
  • Excellent communication skills
  • Ability to plan, multi-task and prioritise time effectively
  • Strong writing and record keeping ability for reports and training materials
  • Good computer and database skills
  • Competency in English, French & German languages

Integrity. Client focus. Respect. Excellence. Teamwork.

Our core values decide how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

Work Location: London - Leadenhall
Job Function: Operations/Administration
Employment Type: Permanent

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