We offer an efficient claims management service in over 195 countries. Claims are processed by our employees or by long-term cooperation partners.
If you would like to notify us of a claim or have a query, please contact our service team servicebyphone GmbH.
Call us or send us a fax
Service phone number: 01806 860500
(20 cents/call from a German landline, 60 cents/call from mobile networks)
Fax: 01805 860503
(14 cents/minute from a German landline, max. 42 cents/minute from mobile networks)
Send us an email
Write to us
Postfach 42 71
Online Customer Service Portal
To permit us to process your claim quickly, we would like to require the following information: