Treating Customers Fairly

Treating Customers Fairly

Your satisfaction is very important to us. Give us a chance to show you everything we do to meet your expectations.

Your satisfaction is very important to us. Give us a chance to show you everything we do to meet your expectations.

As a German branch, Chubb in Germany is regulated by both the Federal Financial Supervisory Authority (BaFin) and also by the British supervisory authorities.

Chubb in Germany must also comply with the principles set out for British companies.

A central tenet is Treating Customers Fairly (TCF), which involves treating customers both fairly and respectfully.

We "live" TCF
Who is looking after you?
What to do if you have a complaint.
Questions?