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Chubb’s claims service is recognized around the world for its exceptional quality and dependability.

We maintain a reputation for fairness and integrity by treating every customer and business partner as we would want to be treated – from policy issuance to claim settlement.

Our clients buy a promise from us, so when a loss occurs we strive to make a difficult situation as positive as possible. Our claims professionals work to pay all covered claims fairly and promptly, while navigating through coverage terms and complex laws and regulations.

We have vast experience and expertise in managing personal and commercial exposures. For more than 70 years, Chubb commercial risk engineers and residential risk consulting services have helped customers minimize loss potential. In addition, specialized appraisers help personal insurance customers safeguard their homes, possessions and families.

And if there is a loss event, whether it’s an individual with a $200 travel insurance claim or a corporation with a $20 million casualty claim, we aim to deliver an experience with a consistently superior level of service and satisfaction.

Craftsmanship℠ requires attention to detail and technical proficiency. So as Craftsmen of Insurance℠ we demand excellence of ourselves and take personal accountability for our work. Insurance is personal. And it’s personal to us, too. Meet these following Chubb employees, sharing, in their words, the expertise and commitment to excellence that goes into serving every Chubb customer.