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Dallas, TX

Claim incident

May 2016

Chubb client since


Annual cost of water damage

$2.5 billion per year in the US

Insurance broker

Swingle Collins
13760 Noel Road
Suite 600
Dallas, TX 75240

Scott K. map

Within just a week of damaging his watch, Scott had a cheque in hand for the full amount of the repairs.

Duration: 0:38

After Scott dropped and damaged his watch, Chubb responded quickly to ensure he had a smooth repair process. His Chubb adjuster let him know he was covered for full repairs – with no deductible. And as soon as a jeweller identified the issue and what needed to be done to fix the watch, Scott immediately received a cheque from Chubb for the full cost of the repair.

Though the watch was just a small repair, Chubb jumped quickly into action and gave Scott complete confidence throughout the process.

They gave me a tremendous amount of confidence, and I was very grateful for their timely response.
Scott K., Dallas, TX
With our broad coverage and unparalleled service, you can trust Chubb to help protect your valuables.

After shared pipes in his building began to leak, Scott soon found his apartment kitchen flooded. Chubb responded quickly, bringing in an adjuster who specialized in cooperative apartments like Scott’s and partnering with Scott so Chubb was quick to respond, working as a partner with Scott to make sure he could begin immediate restoration, remodeling, and black mold remediation.

Throughout the restoration process, his Chubb adjuster navigated co-op board formalities and approvals, keeping Scott’s timely recovery a priority. And thanks to Chubb’s network of restoration experts, Scott’s Chubb adjuster could quickly connect him with a specialist in black mold remediation who was on site immediately.

Chubb adjusters went out of their way to simplify what could have been a complex experience, working quickly to get Scott access to restoration services, helping him work with his contractor, and quickly providing him the reimbursement he needed.

Whether a small jewellery claim or an extensive kitchen remodeling, Chubb met expectations at every turn.

Duration: 1:58

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