Report a Claim

Commercial Claims - Reporting a Claim

To ensure the matter is handled as promptly as possible, please provide the following details:

  • Your company name
  • The class of business to which the new claim relates
  • The policy number if you know it
  • Full contact details of the person within your company to whom enquiries relating to the claim should be directed
  • The loss location and summary of the loss

How to contact us

Accident and Health

For all A&H polices, please notify all new claims via email or phone.

Email

claims.A_H@chubb.com

Toll Free

877.772.7797

Fax

416.368.0641

Commercial Property

For all policies that begin ABR, FSR, PRN, COC, 000000, YL, YM, STR

Please use the below email or phone number

Email

canada.claims@chubb.com

Toll Free

877.772.7797

For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number

Email

canadaclaims@chubb.com

Toll Free

800.532.4822

Commercial Auto

For all policies that begin with CAC, CGL, AIA, YA, YM, or SOM

Please use the below email or phone number

Email

canada.claims@chubb.com

Toll Free

877.772.7797

For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number

Email

canadaclaims@chubb.com

Toll Free

800.532.4822

Financial Lines

For all policies that begin DO, EOX, DOX, CODA, G

Please use the below email or phone number

Email

canada.claims@chubb.com

Toll Free

877.772.7797

For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number

Email

canadaclaims@chubb.com

Toll Free

800.532.4822

Casualty

For all policies that begin CGL, EIL, XBC, XCP

Please use the below email or phone number

Email

canada.claims@chubb.com

Toll Free

877.772.7797

For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number

Email

canadaclaims@chubb.com

Toll Free

800.532.4822

Cyber Incident

Following a cyber incident please contact our live cyber response specialists at the below email or phone hotline.

Email

cyberalertcanada@chubb.com

Toll Free

1.800.567.4300