Cyber Services

Incident Response Services for Cyber Policyholders

Chubb’s post-incident services bridge the gap between risk transfer and purchased loss control, creating a comprehensive risk management program for privacy, incident, and network security risk.

Cyber: Post-Incident Services

Incident Coach

  • Staffed by legal experts
  • Provides immediate triage, consultative and pre-litigation services to the policyholder in the event of a privacy event
  • Assimilates critical information and resources to develop an appropriate incident response strategy
  • Chubb policyholders are entitled to one free hour of consultation in the event of a privacy incident
  • Coverage for Incident Coach services is included by endorsement
  • No retention is applicable to expenses incurred in retaining the services of the Standard Incident Coach pursuant to endorsement

Incident Team

  • Access and referral to an independent panel of specialists in the legal, computer forensic, notification, call center, public relations, fraud consultation, credit monitoring and identity restoration service areas
  • Pre-negotiated rates from service providers
  • Policyholders have the option to select among multiple vendors within most service categories
Browse Chubb's Cyber Incident Response Team's Resources