Your complete Cyber risk management solution – Chubb in Australia

Your Cyber risk management solution

Chubb Cyber Enterprise Risk Management

Cyber threats are a global issue destroying the balance sheet of companies both large and small. The threat is sobering and no industry is immune.

To avoid the devastation that a cyber breach may cause, Australian businesses must be prepared and plan their incident response.

With Chubb Cyber Enterprise Risk Management (Cyber ERM) our clients benefit from an extensive range of loss mitigation and cyber breach response services.

Preparation & response - the Chubb cyber solution

Chubb Cyber ERM is more than a policy, it is a risk management solution offering clients pre-bind assistance, pre-event risk mitigation support and post-event cyber incident response services.

Pre-Quote and Pre-Bind Services

Chubb Cyber Pre-Bind Services

Clients benefit from cyber risk mitigation support before the policy is bound.

This includes: 

  • Detailed loss scenarios 
  • Best practice examples on cyber incident response 
  • Cyber insurance price estimates for budget planning

On Risk Pre-Event Services

Chubb Cyber Pre-Event Services

Clients have direct access to Chubb’s specialist vendors to help them plan and test their response to cyber incidents. This panel of vendors has a range of skill sets that could be vital when managing a cyber incident.

Expertise includes:

  • IT forensics
  • Forensic accountancy
  • Credit monitoring
  • Legal counsel
  • Public relations
  • Identity protection

Clients will also have access to white papers, news articles, claims examples, regulatory opinion, sample privacy policies and contractual clauses.

Cyber Incident Response Platform

Chubb Cyber Incident Response Platform

Chubb’s Incident Response Platform is a holistic response to a cyber breach that may contain the threat and limit potential damage to a client’s business.

The platform features:

  • On-call crisis response available 24/7 /365 days in over 200 local language
  • Response within 1 hour from an incident manager 
  • Incident response plan of action in place within 4 hours
  • Local vendors and incident responders
  • Responds to all insured cyber risks including denial of service attacks, ransomware, cybercrime and employee error
  • Post-incident reporting


Each risk is different and the information above is general in nature and has been prepared without taking into account your objectives, financial situation or needs. Please read the full policy terms and conditions when assessing coverage provided.

Chubb's award-winning claims service

Chubb’s claims service is renowned throughout the insurance industry for its exceptional quality and dependability. 

We do not rely on agents to handle our claims; they are handled by our very own claims professionals. In Australia, our claims service is delivered by close to 100 dedicated claims handlers. Chubb will work closely with customers to settle their claims as quickly and smoothly as possible.

Our claims service proposition has been acknowledged externally as one of the best in the general insurance market for the past two years. 

Awards have been received in the following areas: 

Why Chubb?
  • Leadership — We have been committed to protecting organisations with cyber exposures for over 40 years. Our expertise allowed us to develop “all risk” coverage and we offer a broad suite of complementary insurance solutions.
  • Protection — The true measure of an insurer is how it responds to and manages claims. Our award-winning claims service is efficient and dependable. 
  • Endurance — Chubb’s financial stability and ability to pay claims is among the best in the insurance industry, as attested by our AA- rating from Standard & Poors.* 

* The use of the S&P rating is restricted and is provided solely for the information of wholesale clients. It must not be used by or relied upon by any retail client.

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