A review of Chubb's proprietary data reveals that water damage claims are now more costly than any other household incident, including fire and burglary. However, while most homeowners have locks, alarm systems and fire detectors installed, most are unaware of the threat of water damage and therefore largely unprepared for an incident.

Chubb's Water Damage Report Key Findings

  • Internal water damage in Australian homes is now a more common and costly risk than fire and burglary.

  • Burst flexi hoses are the leading causes of water damage in Australia.

  • The average claim from water damage has increased by 72% in the past five years.

  • Compared to 94% of homeowners who have smoke and/or fire alarms installed, in their homes, only 1.5% have water shut off devices. 

Water damage claims compared to other domestic property claims

water damage graph

Based on Chubb data for attritional claims averages from 2015-2019
* This includes a variety of claims for accidental damage or
miscellaneous events.
Protecting Your Home From Water Damage
A burst flexi-hose can deliver up to 600 litres of water per hour into your home resulting in significant damage.
Installing a water leak detection system can monitor the flow of water into your home and help reduce damage. Masterpiece policyholders are eligible for a 10% discount on the Aquatrip system.
Water damage testimonial
We've never filed a claim. So it was quite a shock when this actually happened.

Help Prevent Water Damage in Your Home

Some simple steps to help keep your home safe from water damage.

Duration: 0:19

Chubb Water Leaks Report
Chubb Water Leaks Report
Chubb's research into the rise of water damage to Australian homes.
Water Damage Prevention
Water Damage Prevention Tips
Simple ways to help keep your home safe and dry.

Disclaimer: This information is descriptive only and is brought to you by Chubb Insurance Australia Limited (“Chubb”) as a convenience to readers and is not intended to constitute advice (professional or otherwise) or recommendations upon which a reader may rely. Chubb makes no warranty or guarantee about the accuracy, completeness, or adequacy of the content. Reference in this content (if any) to any specific commercial product, process, or service, and links from this content to other third party websites, do not constitute or imply an endorsement or recommendation by Chubb and shall not be used for advertising or service/product endorsement purposes. All products may not be available in all jurisdictions. Coverage is subject to the language of the policies as issued

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Tips & Resources

We help you stay ahead and informed with these helpful tips and tricks

Water Damage
The Leading Causes of Water Damage in Australia
For most Australian homeowners, it’s not the threat of external flooding from over-flowing rivers and creeks that is the most likely threat
Water Damage
The surprise risk that could sink your home and finances
Internal water damage in Australian homes is now a very common property damage-related claim and is costlier than all other home risks, inc