Report a Claim

Making a Claim Under Your Marine Policy

No matter how hard you try, the unexpected sometimes finds a way to unintentionally surface. That's why you choose Chubb. As the largest Property and Casualty insurance company in the world, we offer ourpolicyholders a level of resource and expertise unmatched in the industry. Our dedicated team of professionals truly understands your business and our coverage. Regardless of the type of loss you have, our team will have it processed and progressed as quickly as possible so you can continue business as usual.

Report Your Claim

If you are a Chubb policyholder and wish to notify a marine claim, email us at aus.marineclaims@chubb.com.

Marine Claims Form

Marine Cargo Claims Guidelines

Please include the following information with any claim notification:

  • Policyholder's Name
  • Policy number
  • Type of policy
  • Brief description of the claim
  • Full contact details of the person within your company to whom enquiries relating to the claim should be directed
  • Date of incident
  • Name of claimant

All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.

Accelerate Your Claim

With Chubb's Accelerated Claims Process, claims up to $10,000 can be settled within 24-48 hours when the required documentation/information is presented. Click here to read more.